Shipping Information

We understand that you want your order to arrive as quickly and as safely as possible. All orders are sent via Royal Mail and will require a signature upon delivery. Once your order has been dispatched, you will receive an email informing you of your tracking number.

UK Delivery

Express Delivery (Next Working Day): FREE


** Orders before 1pm from Monday-Friday are normally dispatched the same working day. Orders placed after 1pm on a normal working day will be dispatched the following working day. Orders placed after 1pm on a Friday will be dispatched on the next working Monday. 

*  Due to the nature of the products we sell, all orders require a signature upon delivery


Arthur Kay & Bro. will take every effort to inform you, should there be any know reason that these dispatch times can't be met on your particular order.


International Delivery

  • Delivery to Europe is charged at £20. Delivery to countries outside Europe is charged at £25.
  • All countries we currently deliver to are shown at the checkout, if your delivery country isn't listed, please contact us for a quote. 
  • European delivery is expected to take up to 7 days.
  • International delivery is expected to take up to 14 days.

    If you wish to contact us follow the link here.

Bank Holidays

Orders are not processed or posted on Bank Holidays. All orders received on Bank Holidays will be handled on the next working day.

External Factors

Should external influences, such as adverse weather conditions, affect the dispatch and delivery process, we will endeavour to do our utmost to provide the most efficient service in the circumstances.